Privacy Policy

1. Introduction

Welcome to Scoop Brothers (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.
  • Service Information: Details related to the services you request, such as the frequency of service, pet information, and specific service requirements.
  • Payment Information: Credit card details and other payment information.
  • Technical Information: IP address, browser type, operating system, and other technical information collected through cookies and similar technologies when you use our website.

3. How We Use Your Information

We use your information to:

  • Provide and manage our poop scooping services.
  • Communicate with you regarding your service requests, appointments, and billing.
  • Process payments and prevent fraudulent transactions.
  • Improve our services and customer experience.
  • Send you promotional materials and updates, if you have opted-in to receive them.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and IT service providers.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a governmental authority.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security measures are perfect or impenetrable.

6. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Request the deletion of your personal information, subject to certain legal constraints.
  • Opt-out of receiving marketing communications from us at any time.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

9. Contact UsIf you have any questions or concerns about this Privacy Policy or our data practices, please contact us at help@scoopbrothers.com