Terms & Conditions

Welcome to Scoop Brothers. These Terms and Conditions (“Terms”) govern your use of our services and website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Services

Scoop Brothers provides pet waste removal services (“Services”). The scope and frequency of the Services will be determined based on your specific requests and the agreement between you and Scoop Brothers.

2. User Responsibilities

  • Accurate Information: You agree to provide accurate, current, and complete information as required for the provision of our Services.
  • Access: You agree to provide us with necessary access to your property to perform the Services. This includes ensuring gates are unlocked and pets are secured during service times.
  • Hazard-Free Environment: You are responsible for maintaining a hazard-free environment for our staff to safely perform the Services.

3. Payment Terms

  • Fees: The fees for our Services will be as quoted to you during the booking process. All fees are due as specified in your service agreement.
  • Payment Methods: We accept various payment methods, including credit cards. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
  • Late Payments: Failure to make timely payments may result in the suspension or termination of Services. Late payments may incur additional charges.

4. Service Modifications and Cancellations

  • Changes to Services: You may request changes to the Services by contacting us. We will try to accommodate changes but cannot guarantee all requests will be fulfilled.
  • Cancellation Policy: You may cancel the Services by providing us with at least [X] days’ notice. Cancellations with less notice may incur a cancellation fee.

5. Liability and Indemnification

  • Service Liability: While we strive to provide high-quality Services, Scoop Brothers is not liable for any damages arising from our Services, except in cases of gross negligence or intentional misconduct.
  • Indemnification: You agree to indemnify and hold harmless Scoop Brothers, its employees, and agents from any claims, damages, or expenses arising out of your use of our Services or your violation of these Terms.

6. Use of Website

  • Content: The content on our website is for general information purposes only. We make no warranties regarding the accuracy or completeness of this information.
  • Prohibited Uses: You agree not to use our website for any unlawful purpose or any purpose prohibited by these Terms.

7. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. https://www.scoopbrothers.com/privacy-policy/

8. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Terms on our website and updating the effective date.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of [State/Country]. Any disputes arising out of or related to these Terms or our Services will be resolved in the courts of [State/Country].

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at help@scoopbrothers.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Scoop Brothers.